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Tuesday, November 11th

Closed for Thanksgiving

Thur-Fri, November 27th-28th

Closed for Christmas

Wednesday, Dec. 24th Close at 2:00

Thur-Fri, December 25th-26th

Identification Requirements

Texas Health Credit Union maintains the highest compliance standards for new accounts by complying with all applicable terms of the USA Patriot Act, Bank Secrecy Act and OFAC controls.

New and existing members are required to present at least one form of current identification for new accounts and new services:

Identification Must be Current (Expired identification will not be accepted)

Government-issued photo identification card with current address, such as:

  1. State issued driver’s license,
  2. State issued identification card, or
  3. Military identification card

If the address on the government-issued identification does not match the individual’s current address, then additional verification showing proof of address is required.  It must show both the individual’s name and physical address.  Acceptable examples are the following:

  1. Current residential lease agreement
  2. Current utility statement
  3. Current phone bill

New members are also required to present a Social Security card or printed verification of the Social Security number (SSN). A Tax Identification number (TIN) card may be substituted for the SSN.

Business Account Requirements

In addition to identification requirements  listed for regular accounts, business account holders will also need to provide:

The Business Name

Physical Address (can be any of the following):

  1. Principal place of business
  2. Local office
  3. Other physical location of business

Employer identification number (EIN)

Documentation proving business name and ownership.  Some examples include, but are not limited to:

  1. DBA (“Doing Business As”) paper– a.k.a. Assumed Name Certificate - filed with appropriate county clerk’s office
  2. Articles of Incorporation or Organization
  3. Trust Agreement

 

 

Address: 4800 Grover Avenue, Austin, TX 78756 | Phone: (512) 454-4636 or (800) 545-1771 | Lobby/Phone Hours: (M-F) 9am - 4pm | Drive-Thru Hours: (M-F) 7:30am - 5:30pm, (Sat) 9am - Noon