QuickChek Audio Response
Access credit union accounts 24 hours a day with our audio response system. QuickChek allows members to check balances, transfer funds, find out if a check has cleared and much more from any touch tone phone. Best of all, QuickChek is free.
*Get your pin number from a credit union employee and call QuickChek at (512) 454-7316 (Austin) or 1-800-833-2038.
*The system will answer: Thank you for calling QuickChek. Please enter your account number followed by the pound sign.
*The system will then ask for your PIN number followed by the pound sign.
The system will then ask for the desired transaction followed by the pound sign. The transaction codes are:
52# (Loan Balances)|
53# (Latest Deposits)
57# (Loan Payment)
59# (Latest Withdrawls)
73# (Checks Cleared)
78# (Transfer Funds)|
79# (Make Withdrawls)
84# (Tax Information)
99# (End) Please end all calls
676# (Additional Information)
678# (Transfer to a linked account)
The system will then ask for your account suffix. THCU has assigned a suffix to each of your credit union accounts and loans. Each suffix is matched with a number that corresponds to the account type to be accessed. They are:
*Suffix A is 21 (Savings)|
*Suffix B is 22 (Money Market)
*Suffix D is 31 (Loan)
*Suffix 0 is 10 (Checking)|
*Suffix C is 23 (Christmas Club - transfer into only)
*Suffix E is 32 (Loan)
Still need help? Call us at 454-4636 or 1-800-545-1771 between 9:00 a.m. and 4:00 p.m. Monday through Friday